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Frequently asked questions
We will help you plan your trip to the natural corners of Belarus.
Here you will find answers to questions about booking, activities and staying in national parks.
FAQ. Frequently Asked Questions
You can book our services via the form on the website, by phone or by email. Online booking provides instant confirmation.
We accept credit cards (Visa, MasterCard), bank transfers and e-wallets. A full list is available when placing an order.
Yes, you can cancel or change your reservation. Flexible rates allow free cancellation 24-48 hours before check-in. Check the terms and conditions or contact support.
Yes, we organize transfers for groups. Please provide your flight or train details when booking, and our driver will meet you.
We offer discounts for students and seniors upon presentation of ID. The amount of the discount depends on the season and service. Contact us for details.
Bring comfortable closed shoes, weather-appropriate clothing, a hat, insect repellent, water, and a snack. A camera is useful for taking nature photos!
Yes, traveling in national parks is safe if you follow the rules. We provide instruction and guides for difficult routes. Avoid restricted areas.
Most parks allow pets on a leash in designated areas. Please check the specific park's rules when booking.
We offer hiking, cycling and water tours. Popular tours include Belovezhskaya Pushcha (aurochs), Braslav Lakes (boats) and Pripyat Park (safari).
Camping is available in Braslav Lakes, Naroch and Pripyat parks in specially designated areas. Prior permission from the park administration is required.
Photography is permitted for personal purposes in all parks, except for restricted areas (e.g., Polesie Nature Reserve). Commercial photography requires permission.